Customer Service The True Measure of Performance is in Results Ways To Improve Your Customer Service Stay in contact with customers on a regular basis. Offer them a free newsletter subscription or something. Ask customers if they want to be updated by e-mail. After every sale, follow-up with the customer to see if they are satisfied with their purchase. a. Create a customer focus group. Invite ten to twenty of your most loyal customers to meet regularly. They will give … Continue reading Customer Service
